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From Luxor Help

Welcome to Luxor Help, a wiki guide for customers and employees. Search this site or follow the links for product information, technical support, answers to common questions, and more. To request a help topic or article or to report an error, please contact help@luxordirect.com.

Troubleshooting and Technical Support DVR troubleshooting: – Solutions to common problems. Power troubleshooting Recording troubleshooting – How to fix recording errors. Remoteview troubleshooting Camera troubleshooting: Video troubleshooting Power troubleshooting

Product Information Cameras – View our complete camera selection with specifications. Dome cameras IR Day/Night Cameras Box C-Mount Cameras Vari-focal Cameras See all... DVRs Cabling

Installation and Configuration DVR installation and configuration: Hardware installation and configuration Software installation and configuration Remoteview installation and configuration – How to set up remoteview. Port Forwarding Information – Configuring your router for remoteview Camera installation and configuration Distribution box installation and configuration

Software and Downloads Popular Downloads Proline DVR Manual JPEG2000 remoteview software suite MPEG4 DVR Manual Video Server E Remoteview Software See all...

Frequently Asked Questions Do the cameras have motion sensors on them? What are the requirements for remote viewing over the internet? For how long can the DVR record? What does "HDD full" mean? My screen says LOCK and I can't press DVR buttons Do I have to pay sales tax? How can I increase recording time? See all...

Customer Service and Company Policy Pricing – Luxor Direct pricing and related policies Billing and Payments – Current payment methods Shipping – Get answers to your shipping questions here Warranty information Return policy – Our return policy and associated articles RMA's (returns and exchanges) Dealer and reseller accounts Glossary of terms – Learn the CCTV lingo Additional help